Terms and Conditions

Restrictions

You must be over 16 to receive any nail treatments.

Fixes & Refunds

I will always ask you at various stages throughout each service if you are happy so that I can rectify anything you are not happy with there and then. Once you have left my premises that means you have accepted and are happy with the service provided. If, however, you are not satisfied with the quality of my work, please tell me immediately and before you leave and I will happily redo that service at no extra cost to you.

No refunds or credit notes will be offered because you have decided you are not happy with them once you have left the premises.

No refunds or credit notes will be offered because you have simply changed your mind.

I am not responsible for any lifting, breaking or infected nails.

If there is damage to your nails within 48 hours of application and which I believe is the result of my application I will fix them for free. After that a fee of £2.50 per nail will be payable.

If there is damage to your nails which I believe has been caused by you a fee of £2.50 per nail will be payable.

Cancellations

If you need to cancel your appointment, please do so as soon as possible. Cancellations are free up to 24 hours ahead, otherwise you can be charged 50% of the service price for late cancellation or 100% for not showing up.

If you are over 15 minutes late I may not be able to hold your appointment for you, please call me as soon as possible and I’ll see what I can do for you otherwise you could be charged 50% of the service price.